|
REDMOND, Wash. —
Dec. 6, 2010 —
Microsoft Corp. (Nasdaq:
MSFT) today released an Open
Letter from Michael Park,
corporate vice president,
sales, marketing and
operations, Microsoft
Business Solutions, inviting
customers to learn about and
evaluate Microsoft Dynamics
CRM Online. As part of the
letter, Microsoft announced
the “Cloud CRM for Less”
offer for Salesforce.com and
Oracle customers. Through
this offer, Microsoft will
rebate eligible customers up
to $200 for each user that
makes the switch to
Microsoft Dynamics CRM
Online between now and June
30, 2011. The offer can be
applied for services such as
migrating data or
customizing the solution to
meet unique business needs.
More details on the offer
can be found at
http://www.cloudcrmforless.com.
Complete text of the
letter from Michael Park
Between economic pressures,
technological advancements,
and the need to manage
growth and scale, businesses
are reevaluating their
customer relationship
management (CRM) systems to
ensure that they are getting
the most value from their
technology investments.
What
we hear from customers is
that they are looking for
increased user productivity,
better integration with
existing tools and
technologies, and more
flexibility and
affordability when it comes
to their CRM systems. They
are struck by the
overwhelming amount of
information and hype in the
market, which is leading to
confusion and frustration
when trying to determine
which CRM solution is the
best fit for their
businesses.
If you
are looking for a CRM system
that will deliver
productivity for your
people, offer flexibility to
your business and work with
your existing IT
investments, you should
consider
Microsoft Dynamics
CRM Online.
In
making the switch from other
solutions, such as
Salesforce.com, you will
join thousands of companies
that have found that
Microsoft Dynamics CRM
Online is easier to use,
adds value to the technology
investments they’ve already
made and delivers greater
business insight.
For
instance, Data Reduction
Systems switched from
Salesforce.com and has since
saved more than 50 percent
in user costs and reached
100 percent user adoption.
In addition, in just one
month since switching CRM
systems, Smead realized a 75
percent decrease in annual
subscription costs and a 20
percent increase in user
adoption. Both companies saw
improved business
intelligence and
collaboration.
If you
are a Salesforce.com
customer attending
Dreamforce this week, we
encourage you to ask the
following:
|
• |
In this economy, how
can I justify paying
two to three times
more for an
enterprise CRM
system than I need
to?* |
|
• |
Microsoft provides a
financially backed
99.9 percent uptime
commitment for every
Microsoft Dynamics
CRM Online customer;
why does
Salesforce.com only
provide me with
“commercially
reasonable efforts”
to keep my business
running? |
|
• |
Having access to the
most up-to-date
information is
critical to my
business; why
doesn’t
Salesforce.com
provide real-time
access to data and
dashboards,
refreshed whenever I
need it like
Microsoft does? |
|
• |
Microsoft works
great with Microsoft
Outlook and
Microsoft Office;
why does
Salesforce.com want
me to start from
scratch when it
comes to
productivity tools
for my people?
|
|
• |
Microsoft provides
the flexibility for
my CRM system to
work with other
systems whether they
run in the cloud or
on-premises; why
does Salesforce.com
lock me into one way
of doing things? |
For
more than a decade,
Microsoft has run some of
the largest, most reliable
cloud services in the world.
With the combined power of
Microsoft Dynamics CRM
Online and the full depth
and breadth of Microsoft’s
productivity offerings, we
can deliver value in a way
that works best for your
business. Just ask Microsoft
Dynamics CRM customers such
as Jelly Belly and
Mitsubishi Caterpillar
Forklift Europe, which have
won some of the CRM
industry’s most notable
awards.
In
addition, Salesforce.com
customers that switch to
Microsoft Dynamics CRM
Online between now and June
30, 2011, are eligible for
the “Cloud CRM for Less”**
promotion. Through this
promotion, Microsoft will
pay your organization $200
cash for each user that
makes the switch to
Microsoft Dynamics CRM
Online. This rebate can be
applied for services to help
you switch — such as
migrating your data or
customizing the solution for
your unique business needs.
At Microsoft, we do not
believe you should be forced
to pay a premium to achieve
business success.
Please
visit
DontGetForced.com/CRM8
to see product demos and
hear from companies on why
they made the switch to
Microsoft Dynamics CRM
Online. You can also join
the conversation
@MSDynamicsCRM
on Twitter and on the
Microsoft Dynamics CRM
page on Facebook.
We
look forward to hearing from
you as we work hard every
day to earn your confidence
in our products.
Michael Park
Corporate Vice President,
Sales, Marketing and
Operations, Microsoft
Business Solutions |
